Helping you shop online better

We love having an online presence here at Calico Brook and have made great use of all these fantastic technologies such as e commerce blogs and even more fancy things such as social networking and cross linking etc. but what we do not have is that spontaneous interaction that we have in the shop that has made us so successful . In store we have a road map of where we want to go and it is with our fantastic customers who show us when and where to turn that has boosted our fantastic client base. Online however it is a much more slow and frustrating for us as much as you -  in how we interact and help you with your purchases.

Recently we have noted the ever widening of our sales online and offline i.e. in the shop. While the shop sales go from strength to strength the online sales appears to be going in its own special direction. This is strange to me as the shop price and online price is the same - free delivery, so no other costs but to my mind a lot of convenience.

So we started asking in the shop what all you folks do on our site and we found the most popular was for the wife to show her husband the products she liked then they would come in together and buy it. The second most interesting thing was that for all of you wishing to purchase something from Calico Brook you did not like the pre registration and checkout system.

Obviously we are more than happy with the first part but we have now changed the way you purchase online and hope you find that by no longer having to pre register and a simplified checkout it will make your online shopping easier.

All of us at Calico Brook want to make your time with us as pleasant as possible and your online shopping and browsing is equally important so please feel free at any time to contact with your own personal experiences and tell us how we can be of service to you.

Please try our new streamlined online shopping and let us know how it was for you and remember that the price you see is the price you will pay at checkout as the delivery is FREE. Also if you are not comfortable with online shopping you can telephone us on 01382 774646 and ask for Sandra who will personally assist you.

Any comments would be helpful as always
Rod